Privacy policy

Last Updated: November 13, 2026

1. Introduction

Welcome to ivrune.

ivrune operates this online store and website, including all related content, features, products, services, and tools, to provide customers with a convenient and personalized shopping experience.

Our online store is operated by Shenzhen Jinjia Network Technology Co., Ltd. and powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, browse our products, make a purchase, use our services, or communicate with us.

Throughout this policy, the terms "we," "us," and "our" refer to ivrune and the company operating this online store. The terms "you" and "your" refer to customers, visitors, and other individuals who interact with our website.

If there is any inconsistency between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will govern those matters.

Please read this Privacy Policy carefully to understand our information practices.

By accessing or using our Services, you acknowledge that you have reviewed this Privacy Policy and understand the practices regarding the collection, use, and disclosure of personal information described herein.

2. Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies you or can reasonably be associated with you or another individual.

Information that has been collected anonymously or de-identified so that it cannot reasonably identify an individual is not considered personal information for purposes of this policy.

Depending on how you interact with our website, the services you use, your location, and applicable legal requirements, we may collect or process the following categories of personal information:

2.1 Contact Information

This may include:

  • Your full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number.

  • Other contact details you provide to us.

2.2 Financial Information

This may include information related to payment transactions, such as:

  • Credit card information.

  • Debit card information.

  • Financial account details.

  • Payment card information.

  • Transaction records.

  • Selected payment methods.

  • Payment confirmations and related details.

2.3 Account Information

If you create an account with us, we may collect:

  • Username.

  • Password.

  • Security questions and related information.

  • Account preferences.

  • Personal settings.

  • Other information associated with your account.

2.4 Transaction Information

We may collect information about your shopping activities, including:

  • Products you view.

  • Items added to your shopping cart.

  • Products added to your wishlist, where available.

  • Purchases you complete.

  • Returns and exchanges.

  • Order cancellations.

  • Previous transaction records.

2.5 Communications with Us

When you contact our customer service team or otherwise communicate with us, we may collect the information included in your messages.

This may include customer support inquiries, product questions, order-related communications, feedback, and other information you voluntarily provide.

2.6 Device Information

When you access our website, certain technical information may be collected, including:

  • Device type.

  • Browser information.

  • Network connection details.

  • IP address.

  • Device identifiers.

  • Other technical information associated with your device.

2.7 Usage Information

We may collect information about how you interact with our website and Services.

This may include:

  • Pages and products you visit.

  • Browsing activity.

  • Navigation patterns.

  • Shopping interactions.

  • Dates and times of access.

  • Other information relating to your use of our Services.

The information collected may vary depending on your activities and the features available on our website.

3. Sources of Personal Information

We may obtain personal information from different sources depending on how you interact with our Services.

These sources may include:

3.1 Information Provided Directly by You

We collect information that you voluntarily provide when you:

  • Create or update an account.

  • Visit or use our website.

  • Place an order.

  • Complete checkout.

  • Contact our customer service team.

  • Submit feedback or other information.

3.2 Information Collected Automatically

Certain information may be collected automatically when you access our website or use our Services.

This may include information collected through your device, browser, network connection, cookies, and similar technologies.

These technologies help support website functionality and provide information about how visitors interact with our online store.

3.3 Information from Service Providers

We may receive personal information from service providers that assist us in operating our website and providing our Services.

These providers may collect or process information on our behalf when delivering technical, payment, hosting, analytics, or other operational services.

3.4 Information from Partners and Other Third Parties

Where permitted by applicable law, we may also receive relevant information from our business partners or other third parties that support our business operations.

The information received depends on the services involved and the applicable legal requirements.

4. How We Use Your Personal Information

We use personal information for purposes related to operating our online store, providing our Services, communicating with customers, and supporting our business activities.

Depending on your interaction with us, your information may be used for the following purposes.

4.1 Providing, Personalizing, and Improving Our Services

We use personal information to provide and improve our shopping services.

This may include:

  • Processing customer payments.

  • Managing and fulfilling orders.

  • Arranging product shipping.

  • Handling returns and exchanges.

  • Managing customer accounts.

  • Remembering your preferences and shopping interests.

  • Sending account-related notifications.

  • Processing purchases and other transactions.

  • Supporting product reviews and feedback.

  • Providing customer assistance.

  • Recommending products related to your shopping activities.

  • Improving the functionality and overall experience of our website.

We may also use relevant information to better understand customer preferences and improve the services we provide.

4.2 Marketing and Advertising

Where permitted by applicable law, we may use personal information for promotional and advertising purposes.

This may include:

  • Sending promotional emails.

  • Sending marketing messages.

  • Providing information about products and offers.

  • Sharing relevant store updates.

  • Displaying online advertisements.

  • Presenting advertisements based on products you previously viewed, purchased, or added to your shopping cart.

Marketing activities may take place through our website, email communications, or other supported channels.

You may opt out of promotional email communications at any time by using the unsubscribe option included in our marketing emails.

Please note that opting out of promotional messages does not prevent us from sending necessary non-promotional communications, such as order confirmations, account notifications, and customer service responses.

4.3 Security and Fraud Prevention

We may use personal information to protect our website, customers, and business operations.

This may include:

  • Verifying account access.

  • Supporting secure payment transactions.

  • Detecting suspicious activities.

  • Investigating potentially fraudulent transactions.

  • Identifying unauthorized access.

  • Preventing unlawful or harmful activities.

  • Protecting the security and integrity of our Services.

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials.

We strongly recommend that you do not share your username, password, or other account access information with unauthorized individuals.

4.4 Communicating with You

We use personal information to communicate with customers and provide appropriate assistance.

This may include:

  • Responding to customer inquiries.

  • Providing order-related support.

  • Answering product questions.

  • Addressing shipping concerns.

  • Reviewing return and refund requests.

  • Providing updates about transactions.

  • Maintaining our customer service relationship.

We aim to use relevant information to understand your concerns and respond appropriately.

4.5 Legal and Regulatory Reasons

We may use personal information when necessary to comply with applicable laws, regulations, and legal obligations.

This may include:

  • Responding to valid legal requests.

  • Cooperating with authorized government agencies.

  • Complying with law enforcement requirements.

  • Participating in legal proceedings.

  • Investigating potential violations of our policies.

  • Enforcing our agreements.

  • Protecting our legal rights and interests.

Any such processing will be conducted in accordance with applicable legal requirements.

5. How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business, operational, or legal purposes, subject to this Privacy Policy and applicable laws.

These circumstances may include the following.

5.1 Shopify and Service Providers

We may share relevant personal information with Shopify, vendors, and other third parties that provide services on our behalf.

These providers may assist with:

  • Information technology management.

  • Website hosting and maintenance.

  • Payment processing.

  • Data analysis.

  • Customer support.

  • Cloud storage.

  • Order fulfillment.

  • Shipping and delivery.

  • Other services necessary for our business operations.

Such providers may access personal information only as necessary to perform their relevant services, subject to applicable requirements.

5.2 Business and Marketing Partners

We may share certain personal information with business and marketing partners to support advertising, promotional activities, and related services.

For example, Shopify may help us provide personalized advertising through third-party services based on your online activities across different merchants and websites.

Our business and marketing partners may process information according to their own privacy policies and applicable legal requirements.

Depending on your location, you may have the right to opt out of certain disclosures or processing activities involving the sharing of personal information for targeted advertising.

You may exercise applicable rights through the privacy options available on our website or by contacting us using the information provided in the Contact section of this policy.

5.3 At Your Direction or With Your Consent

We may disclose personal information when you request or authorize us to share certain information with third parties.

Examples may include:

  • Sharing shipping information with delivery providers.

  • Using social media features.

  • Accessing third-party login integrations.

  • Using other services or integrations that you choose to enable.

5.4 Affiliates and Related Business Entities

Where applicable, we may share relevant personal information with affiliated entities or other members of our corporate group for legitimate business and operational purposes.

Any such disclosure will be subject to applicable privacy requirements.

5.5 Legal Requirements and Business Transactions

We may disclose personal information in connection with:

  • Mergers or acquisitions.

  • Business reorganizations.

  • Bankruptcy proceedings.

  • Transfers of business assets.

  • Compliance with applicable legal obligations.

  • Responses to subpoenas, search warrants, or similar legal requests.

  • Enforcement of our Terms of Service and other policies.

  • Protection of our Services, legal rights, customers, and other individuals.

Such disclosures will be handled in accordance with applicable laws and regulations.

6. Relationship with Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform and technology that enable us to offer our products and Services.

Shopify collects and processes certain personal information relating to your access to and use of our website in order to provide, maintain, and improve its Services.

Information you submit through our online store may be transmitted to Shopify and shared with third parties that support the operation and improvement of the platform.

These third parties may be located in countries other than your country of residence.

In addition, we may use certain enhanced Shopify features designed to help protect, develop, and improve our business.

These features may involve information obtained from your interactions with our store, other merchants, and Shopify.

When Shopify processes personal information for its own purposes through these enhanced features, Shopify may be responsible for handling relevant privacy requests concerning that processing.

To learn more about how Shopify handles personal information and the rights available to you, please review:

Shopify Consumer Privacy Policy

Depending on your location, you may also be able to exercise certain privacy rights through Shopify's official portal:

Shopify Privacy Portal

We encourage you to review Shopify's privacy information to better understand how your information may be processed through the platform.

7. Third-Party Websites and External Links

Our website may contain links to websites, applications, or other online platforms operated by third parties.

These external websites and services may not be owned, operated, or controlled by ivrune.

If you choose to access a third-party website through a link on our store, we recommend reviewing its privacy policy, security practices, and applicable terms and conditions.

We do not control the privacy or security practices of independent third-party websites and cannot guarantee the accuracy, completeness, or reliability of information available through those platforms.

Information you voluntarily share on public or semi-public platforms, including social networking websites, may be accessible to other users of those platforms.

Our inclusion of external links does not automatically indicate an endorsement of the content, owners, or operators of those websites unless expressly stated.

8. Children's Personal Information

Our website and Services are not intended for use by children.

We do not knowingly collect personal information from individuals below the age of majority in their applicable jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the information provided in the Contact section of this policy to request its deletion.

We will review the request and take appropriate action in accordance with applicable laws.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

9. Security and Retention of Personal Information

We recognize the importance of protecting personal information and take reasonable steps to support the security of information handled through our Services.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We cannot guarantee that our security measures or the systems used by third-party service providers will be entirely free from vulnerabilities.

For this reason, we recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

The period for which we retain personal information depends on several factors.

These may include:

  • Whether the information is required to maintain your account.

  • Whether it is necessary to provide our Services.

  • Whether it is needed to complete or document a transaction.

  • Whether retention is required by applicable law.

  • Whether it is necessary to resolve disputes.

  • Whether it is needed to enforce our agreements or policies.

We retain personal information only for as long as reasonably necessary for the relevant purposes, subject to applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on your country, state, or region of residence, you may have certain rights regarding your personal information.

These rights may vary according to applicable privacy laws and may be subject to specific conditions and exceptions.

Your available rights may include the following.

10.1 Right to Access or Know

You may have the right to request access to personal information we maintain about you.

You may also have the right to obtain certain details about how your personal information is collected, used, or disclosed.

10.2 Right to Deletion

You may have the right to request that we delete personal information maintained about you.

Certain information may need to be retained where permitted or required by applicable law.

10.3 Right to Correction

You may have the right to request corrections to inaccurate personal information we maintain about you.

We will review qualifying requests and make appropriate corrections in accordance with applicable requirements.

10.4 Right to Data Portability

In certain circumstances, you may have the right to receive a copy of personal information we maintain about you.

You may also have the right to request that the information be transferred to another third party, subject to applicable legal conditions and exceptions.

10.5 Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising purposes, as defined under applicable privacy laws.

These rights and the applicable definitions may vary depending on your jurisdiction.

You may submit an applicable request through the privacy options available on our website or by contacting us directly.

10.6 Managing Marketing Communications

We may send promotional emails and other marketing communications where permitted by applicable law.

You can stop receiving promotional emails at any time by selecting the unsubscribe option provided in those messages.

Please note that opting out of promotional communications does not prevent us from sending necessary non-promotional messages, including:

  • Order confirmations.

  • Payment notifications.

  • Shipping updates.

  • Account-related notices.

  • Customer service responses.

  • Other essential transaction communications.

11. Exercising Your Privacy Rights

If you wish to exercise any privacy rights available to you, you may submit a request through the privacy options available on our website or contact us using the information provided in the Contact section below.

To help us review your request, please provide sufficient information to identify the relevant account or personal information.

Identity Verification

For security and privacy purposes, we may need to verify your identity before processing certain requests, where permitted or required by applicable law.

This helps protect personal information against unauthorized access, alteration, or disclosure.

Authorized Representatives

Where permitted by applicable law, you may authorize another individual or representative to submit a privacy request on your behalf.

Before accepting a request from an authorized representative, we may require evidence that you have granted the necessary authorization.

We may also need to verify your identity directly before completing the request.

Response to Privacy Requests

We will review and respond to qualifying requests within the timeframes required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

For additional information about personal information processed directly by Shopify, you may also visit:

Shopify Privacy Portal

12. Privacy Complaints

If you have concerns or complaints about how we collect, use, or disclose your personal information, please contact us using the information provided below.

We will review your concerns and take appropriate steps to address your inquiry.

Depending on your location and applicable legal requirements, you may also have the right to:

  • Request an appeal or review of a privacy-related decision.

  • Submit a complaint to the relevant data protection authority.

  • Exercise other privacy rights available under applicable law.

We will handle privacy complaints and appeals in accordance with relevant legal requirements.

13. International Transfers of Personal Information

Because our online store uses Shopify and other third-party service providers, your personal information may be transferred to, stored in, or processed outside the country where you reside.

The privacy and data protection laws in those countries may differ from the requirements applicable in your location.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on recognized legal transfer mechanisms where required.

These mechanisms may include:

  • Standard Contractual Clauses approved by the European Commission.

  • Equivalent contractual safeguards issued or recognized by the relevant UK authority.

  • Other legally recognized international transfer mechanisms.

  • Transfers to countries officially recognized as providing an adequate level of data protection.

We aim to ensure that applicable international data transfer requirements are respected.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices, website functionality, business operations, or applicable legal and regulatory requirements.

When an updated version becomes available, we will publish it on this page and revise the "Last Updated" date accordingly.

Where required by applicable law, we will provide additional notice or obtain consent before implementing certain changes.

We encourage customers to review this page periodically to remain informed about how their personal information is collected, used, and protected.

Any changes will be handled in accordance with applicable legal requirements.

15. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or the personal information we process, please contact us through the official channels below.

You may also use these contact details to submit privacy-related requests, complaints, or other inquiries.

Brand Name: ivrune

Legal Company Name: Shenzhen Jinjia Network Technology Co., Ltd.

Customer Service Email: service@ivrune.com

Business Phone: +86-755-86311053

Business Address:

Room 1727, Building 2, Yuanyang Binhai Mansion, No.4359 Dongbin Road, Lilin Community, Nanshan Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China.

For privacy-related inquiries, please describe your request clearly and provide sufficient information to help us identify the relevant personal information.

We will review your inquiry and respond in accordance with applicable privacy laws and regulations.

Thank you for visiting ivrune. We respect the importance of your personal information and are committed to handling it responsibly.