Terms of Service

Last Updated: November 13, 2026

1. General Terms and Acceptance

Welcome to ivrune.

These Terms of Service govern your access to and use of our website, online store, products, and related services.

Our online store operates under the brand name ivrune and is managed by Shenzhen Jinjia Network Technology Co., Ltd.

Throughout this document, "we," "us," and "our" refer to ivrune and the company operating this online store. "You" and "your" refer to any individual or entity accessing or using our website and Services.

Our online store is hosted by Shopify, which provides the e-commerce platform and technology that enable us to offer our products and Services.

By visiting our website, browsing our products, creating an account, or using any of our Services, you acknowledge that you have read and understood these Terms and agree to comply with the conditions applicable to your use.

These Terms should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms of Purchase.

If you do not agree with these Terms, you should discontinue using our website and Services.

2. Eligibility to Use Our Services

By using our website, you confirm that you are legally permitted to enter into binding agreements under the laws applicable to you.

If you access or use our Services on behalf of another individual or organization, you confirm that you have the necessary authority to act on their behalf.

Individuals who have not reached the age of legal majority in their jurisdiction should use our Services only with the involvement and authorization of a parent or legal guardian, where required by applicable law.

We reserve the right to restrict access to certain features or Services when reasonably necessary to comply with legal requirements or protect our website and customers.

3. Website Access and Acceptable Use

We provide access to our online store for lawful shopping activities, product information, customer support, and other related purposes.

You agree to use our website responsibly and in accordance with these Terms.

When accessing our Services, you must not:

• Use our website for fraudulent, unlawful, or unauthorized purposes.

• Interfere with the normal operation of our website.

• Attempt to gain unauthorized access to our systems or accounts.

• Upload viruses, malicious software, or harmful code.

• Collect or misuse personal information belonging to others.

• Submit misleading or fraudulent transaction information.

• Violate intellectual property rights.

• Attempt to bypass website security measures.

• Use automated methods to disrupt or manipulate our Services without authorization.

• Engage in activities that could negatively affect other customers or our business operations.

You are responsible for ensuring that your activities comply with applicable laws and these Terms.

We may take appropriate measures when we reasonably identify prohibited or harmful activities, subject to applicable law.

4. Customer Accounts and Account Security

Certain functions of our website may allow customers to register or maintain personal accounts.

If you create an account, you agree to provide accurate, current, and complete information.

You are responsible for:

• Maintaining the confidentiality of your account credentials.

• Protecting access to your account.

• Keeping your registration information accurate.

• Reviewing activities conducted through your account.

• Informing us of suspected unauthorized access.

• Taking reasonable steps to prevent misuse of your account.

You should not share your login credentials with unauthorized individuals or attempt to access another person's account without permission.

We may restrict or suspend account access when reasonably necessary to protect website security, prevent fraudulent activities, or comply with applicable legal requirements.

5. Product Information and Website Content

We aim to present product information in a clear and useful manner so that customers can make informed purchasing decisions.

Our website may contain:

• Product names and descriptions.

• Product photographs and illustrations.

• Product specifications and features.

• Available sizes, colors, or other options.

• Prices and promotional information.

• Availability information.

• Other relevant purchasing details.

We make reasonable efforts to keep product listings accurate and updated.

However, minor differences in product appearance may occur because of photography, lighting, screen settings, or display characteristics.

We do not guarantee that every product will remain available at all times.

Product descriptions, images, specifications, and other website materials may be updated periodically as our store operations change.

If a material product information error is identified, we will review the relevant circumstances and take appropriate action in accordance with applicable law.

6. Pricing and Promotional Information

Product prices are displayed on our website and during checkout.

Unless otherwise indicated, prices are expressed in United States Dollars (USD).

We make reasonable efforts to maintain accurate pricing information. However, occasional typographical errors, technical issues, or pricing discrepancies may occur.

If a material pricing error is identified, we reserve the right to review the affected transaction and contact the customer where necessary.

Any action relating to an affected purchase will be handled in accordance with applicable laws and existing contractual obligations.

Promotional offers, discounts, and special pricing may be subject to additional conditions, including:

• Minimum purchase requirements.

• Eligible products.

• Promotional validity periods.

• Customer eligibility.

• Usage restrictions.

• Other conditions displayed with the relevant offer.

Unless expressly stated otherwise, different promotional offers should not be assumed to be combinable.

Changes to product prices generally apply to future purchases and do not automatically modify the agreed price of an existing accepted order.

The final amount payable will be displayed during checkout before you complete your purchase.

7. Orders and Purchase Transactions

When you submit an order through our website, you are making a purchase request for the selected products.

After checkout, you may receive an automated confirmation email containing your order information.

Receiving this notification confirms that your order details have been received by our system. It does not necessarily mean that all verification and fulfillment procedures have been completed.

Orders may undergo additional review, including:

• Payment authorization.

• Product availability confirmation.

• Verification of submitted information.

• Transaction security checks.

• Other reasonable operational procedures.

If we are unable to accept or fulfill an order, we will notify the affected customer using the contact information provided during checkout.

If payment has already been collected for an order that cannot be fulfilled, an applicable refund will generally be arranged through the original payment method, subject to relevant payment procedures and applicable legal requirements.

For additional purchasing conditions, please refer to our Terms of Purchase.

8. Payment and Transaction Processing

Customers must select an available payment method displayed during checkout.

By submitting payment, you confirm that:

• The information provided is accurate.

• You are authorized to use the selected payment method.

• You authorize the relevant payment provider to process the transaction.

• You agree to pay the final amount displayed in your order summary.

Transactions may be subject to authorization and verification procedures established by the relevant payment provider or financial institution.

If a payment is declined, incomplete, or cannot be verified, the order may be delayed or may not proceed through our standard fulfillment procedures.

We take reasonable measures to support secure purchasing and protect our website against unauthorized transactions.

For your protection, please do not send passwords or complete payment card information through unsecured communication channels.

9. Shipping and Delivery Information

Our online store currently offers two shipping options for eligible purchases.

The applicable shipping method and charge depend on the total order value.

9.1 Free Shipping

Orders totaling $39.00 or more qualify for Free Shipping under our current shipping arrangements.

The details are:

• Shipping Fee: $0.00.

• Minimum Order Amount: $39.00.

• Applicable Products: All products.

• Estimated Delivery Time: 10–15 business days.

9.2 Standard Shipping

For orders totaling $0.00–$38.99, Standard Shipping is available at the following rate:

• Shipping Fee: $5.99.

• Applicable Order Amount: $0.00–$38.99.

• Applicable Products: All products.

• Estimated Delivery Time: 10–15 business days.

9.3 Delivery Estimates

Both shipping options currently have an estimated delivery period of 10–15 business days.

This timeframe is an estimate rather than a guaranteed delivery date.

Actual delivery schedules may vary because of:

• Shipping carrier operations.

• Transportation and logistics conditions.

• Delivery destination.

• Weekends and public holidays.

• Customs inspections or clearance procedures, where applicable.

• Severe weather.

• Other circumstances beyond our reasonable control.

Order preparation and shipping transit are separate stages. Any applicable preparation time is not necessarily included in the estimated shipping period.

For complete shipping information, please review our Shipping Policy.

10. Order Changes and Cancellation Requests

We understand that customers may occasionally need to change or cancel an order.

If you need to make a modification, please contact our customer service team as early as possible.

Requests submitted before an order enters processing or dispatch will be reviewed to determine whether the requested change can be accommodated.

Once an order has entered processing or has been transferred to the shipping carrier, modifications or cancellations may no longer be available through our standard procedures.

If a package has already been dispatched, you may submit a return request according to our Return & Refund Policy.

Any mandatory cancellation or withdrawal rights available under applicable consumer protection laws remain unaffected.

11. Returns and Refunds

We aim to maintain clear and accessible after-sales procedures for eligible purchases.

Our standard return and refund arrangements include the following:

11.1 Return Period

Eligible purchases may be returned within 30 calendar days after delivery, subject to the conditions outlined in our Return & Refund Policy.

11.2 Personal Preference Returns

For eligible returns resulting from a change of mind or personal preference, customers are responsible for the applicable return shipping costs.

11.3 Damaged or Defective Products

When a return is required because of a qualifying damaged or defective product issue, ivrune covers the applicable return shipping costs.

11.4 Incorrect Products

If an incorrect item is supplied due to an error on our part, ivrune covers the applicable return shipping costs when a return is required.

11.5 Refund Processing

Approved refunds are generally processed within 5–10 business days after the returned product has been received and inspected.

11.6 Refund Method

Approved refunds are generally issued through the original payment method used for the purchase.

11.7 Return Authorization

All returns require prior authorization from our customer service team.

Once a return request has been reviewed and approved, we will provide the designated return address and relevant instructions.

Please do not send any product back before receiving authorization.

For complete conditions and procedures, please refer to our Return & Refund Policy.

Nothing in these Terms is intended to restrict mandatory consumer rights or statutory remedies.

12. Customer Communications and Feedback

We welcome questions, comments, suggestions, and feedback from our customers.

When submitting content or communicating with us through our website or other available channels, you agree that your submissions must not:

• Contain unlawful, fraudulent, or misleading information.

• Violate the rights of another individual or organization.

• Include threatening, abusive, or discriminatory content.

• Infringe intellectual property rights.

• Contain malicious software or harmful code.

• Disclose another person's private information without authorization.

You remain responsible for the content you submit.

Where permitted by applicable law, you grant ivrune a non-exclusive, royalty-free right to use, reproduce, display, and distribute feedback or other materials voluntarily submitted by you for legitimate business purposes, including responding to inquiries, presenting customer reviews, and improving our Services.

We do not claim ownership of your personal information merely because you communicate with us.

The collection and use of personal information remain subject to our Privacy Policy.

13. Intellectual Property

The content and materials displayed on our website may be protected by applicable copyright, trademark, and other intellectual property laws.

Such materials may include:

• Website text and product descriptions.

• Product photographs and illustrations.

• Graphics and visual elements.

• Logos and brand identifiers.

• Website layouts and design elements.

• Original written content.

• Other website materials.

Unless otherwise indicated, these materials belong to ivrune, Shenzhen Jinjia Network Technology Co., Ltd., or the relevant rights holders.

You may access and use website materials for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected materials without appropriate authorization.

Nothing in these Terms transfers ownership of our intellectual property or the intellectual property of third parties to you.

14. Third-Party Websites and Services

Our website may include links, applications, integrations, or features provided by third-party service providers.

These may include:

• Payment processing platforms.

• Shipping and delivery services.

• Website technology providers.

• Analytics services.

• Social media integrations.

• Other external applications and services.

Third-party providers may operate independently from ivrune and may have their own terms of service and privacy policies.

If you choose to access an external website or service, we recommend reviewing its applicable terms and privacy information.

We do not control every third-party website or service and cannot guarantee its availability, accuracy, security, or operational practices.

Your use of third-party services is subject to the applicable conditions established by those providers.

15. Shopify Platform

Our online store is hosted by Shopify, which provides the e-commerce platform and technology used to operate our website.

Shopify supplies tools and services that support online store operations, including website functionality, checkout technology, and related commerce features.

Your interaction with our website may involve technology and services provided by Shopify and its relevant partners.

The purchase of products through our store is a transaction between you and the company operating ivrune.

Shopify provides the underlying commerce platform and is not the seller of the products offered through our online store.

For additional information about Shopify's services and privacy practices, please review Shopify's official terms and policies.

16. Privacy and Personal Information

We recognize the importance of protecting personal information and handling customer data responsibly.

The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy and applicable data protection requirements.

Depending on how you interact with our Services, relevant information may be processed by ivrune, Shopify, and third-party providers involved in operating our online store.

For further information about:

• Personal information we collect.

• How information is used.

• Circumstances in which information may be shared.

• Data retention and security.

• Available privacy rights and choices.

Please review our Privacy Policy.

17. Website Availability and Maintenance

We make reasonable efforts to maintain an accessible and functional online store.

However, we do not guarantee that our website or every feature will remain continuously available or operate without interruption.

Temporary interruptions may occur because of:

• Scheduled maintenance.

• Technical issues.

• Internet or network disruptions.

• Third-party service interruptions.

• Security updates.

• Other operational circumstances.

We may modify, update, suspend, or discontinue certain website features where reasonably necessary.

Where required by applicable law, we will provide appropriate notice or take other necessary measures.

18. Disclaimer of Warranties

Our website and Services are provided subject to applicable legal requirements.

To the extent permitted by applicable law, we do not guarantee that:

• Our website will always operate without interruption.

• All website features will remain available at all times.

• Website information will always be completely free from occasional errors.

• Every technical issue can be resolved immediately.

• Third-party services will remain continuously available.

We make reasonable efforts to maintain the quality and functionality of our Services.

Nothing in this section excludes or limits warranties, guarantees, or consumer protections that cannot legally be excluded or restricted under applicable law.

19. Limitation of Liability

To the extent permitted by applicable law, ivrune and Shenzhen Jinjia Network Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or Services where such exclusions or limitations are legally permitted.

This may include certain losses associated with:

• Temporary website interruptions.

• Technical errors or service disruptions.

• Third-party service interruptions.

• Delays caused by external transportation providers.

• Circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, these Terms do not restrict mandatory consumer rights, remedies for defective or incorrectly supplied products, or liability that cannot legally be excluded.

20. Suspension or Termination of Access

We may restrict, suspend, or terminate access to certain website features or Services where reasonably necessary.

Such action may be appropriate when:

• These Terms have been materially violated.

• Fraudulent or unauthorized activities are identified.

• Website security is threatened.

• Applicable legal requirements require action.

• Other legitimate operational circumstances justify restriction.

Where appropriate and legally permitted, we may provide notice or an opportunity to address the relevant issue.

Any suspension or termination will not affect rights or obligations that arose before the effective date of such action.

Provisions that are intended by their nature to remain effective after termination will continue to apply where appropriate.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for third-party claims, losses, or reasonable expenses arising directly from your unlawful use of our Services, your material violation of these Terms, or your infringement of another party's legal rights.

This provision does not require you to assume responsibility for matters caused by our own unlawful conduct or obligations that cannot legally be transferred to you.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally possible.

If the affected provision cannot be made enforceable, it will be treated as separate from the remaining provisions.

The remaining provisions will continue to apply to the extent permitted by applicable law.

23. No Waiver

Our failure or delay in exercising any right or remedy under these Terms does not constitute a waiver of that right or remedy.

A waiver relating to one particular situation does not automatically apply to other situations.

Any waiver must be consistent with applicable legal requirements.

24. Entire Agreement

These Terms of Service, together with the other applicable policies published on our website, establish the conditions governing your use of our Services.

They should be read together with:

• Privacy Policy.

• Shipping Policy.

• Return & Refund Policy.

• Terms of Purchase.

• Other applicable store policies.

Each policy provides additional information about a particular aspect of our website or customer shopping experience.

Where a specific policy addresses a particular matter in greater detail, it should be read together with these Terms.

Mandatory legal requirements will prevail over any inconsistent provision.

25. Applicable Law and Consumer Rights

These Terms will be interpreted and applied in accordance with applicable laws and regulations.

Nothing in these Terms is intended to exclude, restrict, or replace mandatory consumer protection rights or legal remedies available under the laws applicable to your purchase or place of residence.

Where a provision conflicts with a mandatory legal requirement, the relevant legal requirement will prevail to the extent of the conflict.

Customers retain all rights and remedies that cannot legally be waived or restricted.

26. Changes to These Terms

We may revise these Terms of Service periodically to reflect changes in our website, Services, business operations, or applicable legal requirements.

Any updated version will be published on this page together with a revised Last Updated date.

We encourage customers to review these Terms periodically to remain informed about the conditions governing the use of our website.

Changes will be handled in accordance with applicable laws and existing contractual obligations.

27. Contact Information

If you have questions about these Terms of Service, our website, or any aspect of our Services, please contact us through the official channels below.

Brand Name: ivrune

Legal Company Name: Shenzhen Jinjia Network Technology Co., Ltd.

Customer Service Email: service@ivrune.com

Business Phone: +86-755-86311053

Business Address:

Room 1727, Building 2, Yuanyang Binhai Mansion, No.4359 Dongbin Road, Lilin Community, Nanshan Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China.

For inquiries concerning an existing purchase, please include your order number and the email address used during checkout.

Our customer service team will review your inquiry and provide appropriate assistance.

Thank you for visiting ivrune. We appreciate your trust and look forward to providing a convenient, transparent, and dependable online shopping experience.