Terms of Purchase

Last Updated: November 13, 2026

1. Introduction

Welcome to ivrune.

These Terms of Purchase explain the conditions that apply when you browse our products, submit an order, complete a payment, and purchase items through our online store.

Our store operates under the brand name ivrune and is managed by Shenzhen Jinjia Network Technology Co., Ltd.

Throughout these Terms, "we," "us," and "our" refer to ivrune and the company operating the store. "You" and "your" refer to the customer making a purchase or using our purchasing services.

By placing an order through our website, you acknowledge that you have reviewed and agree to the applicable purchasing conditions described in this document.

These Terms of Purchase should be read together with our Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be waived under applicable laws.

2. Product Information and Availability

We make reasonable efforts to ensure that the product information displayed on our website is clear, accurate, and useful to customers.

Product listings may include:

• Product names and descriptions.

• Product photographs and illustrations.

• Available colors, sizes, or other variations.

• Product specifications and features.

• Prices and promotional details.

• Other information relevant to purchasing decisions.

We encourage customers to review the relevant product page carefully before placing an order.

Although we aim to present products accurately, minor visual differences may occur due to lighting, photography, screen resolution, or individual display settings.

Product availability may change over time depending on inventory and operational circumstances.

We do not guarantee that every product displayed on our website will remain available at all times.

If an item becomes unavailable after an order has been submitted, we will review the situation and contact the affected customer where appropriate.

If we cannot fulfill an order after payment has been collected, an applicable refund will generally be arranged through the original payment method, subject to applicable legal requirements and payment procedures.

3. Prices and Currency

All product prices are displayed on our website in United States Dollars (USD) unless otherwise indicated.

The price applicable to your purchase will be the amount displayed during checkout before you complete the transaction.

Prices may change from time to time due to business decisions, promotional activities, or other operational circumstances.

Unless otherwise required by applicable law, changes to displayed prices generally apply to future purchases and do not automatically modify the agreed price of an existing accepted order.

We make reasonable efforts to maintain accurate pricing information.

If a material pricing error or technical discrepancy is identified, we may need to review the affected order and contact you to determine the appropriate next steps.

Any correction, cancellation, or refund relating to a pricing error will be handled in accordance with applicable law and existing contractual obligations.

4. Placing an Order

Customers can purchase available products by following the checkout process on our website.

To submit an order, you will generally need to:

1. Select the product you wish to purchase.

2. Choose the available product options, where applicable.

3. Select the desired quantity.

4. Add the item to your shopping cart.

5. Review your selected products and order details.

6. Provide accurate contact and delivery information.

7. Select an available shipping option.

8. Choose an accepted payment method.

9. Review the final order amount.

10. Submit your order and complete payment.

Before confirming your purchase, please carefully check all information, including product selections, quantities, contact details, delivery address, shipping charges, and total payment amount.

You are responsible for ensuring that the information provided during checkout is accurate and complete.

5. Order Confirmation and Acceptance

After submitting an order, you may receive an automated confirmation email containing relevant purchase information.

This notification indicates that your order details have been received by our system.

However, an automated confirmation does not necessarily mean that all order verification and fulfillment procedures have been completed.

Orders may undergo additional review, including:

• Payment authorization.

• Product availability checks.

• Verification of submitted information.

• Transaction security reviews.

• Other reasonable operational procedures.

An order will proceed through our normal fulfillment process after the relevant checks have been completed and the order has been accepted.

If we are unable to accept or fulfill an order, we will notify you using the contact information provided during checkout.

If payment has already been collected for an order that cannot be fulfilled, an applicable refund will generally be arranged through the original payment method.

6. Payment Methods and Transaction Security

Customers must use one of the payment methods displayed as available during checkout.

By submitting a payment, you confirm that:

• The payment information provided is accurate.

• You are authorized to use the selected payment method.

• The payment method belongs to you or is used with proper authorization.

• You authorize the relevant payment provider to process the transaction.

• You agree to pay the final amount displayed in your checkout summary.

Payments may be subject to authorization and verification procedures established by the relevant payment provider or financial institution.

If a transaction is declined, incomplete, or cannot be verified, the order may be delayed or may not proceed through our standard fulfillment procedures.

We use available payment processing services and reasonable security measures to support the protection of customer transactions.

For your security, please do not send account passwords or complete payment card details through email or other unsecured communication channels.

7. Order Changes and Cancellation Requests

We understand that customers may occasionally need to correct order information or cancel a purchase.

If you need to make a change, please contact our customer service team as soon as possible.

We will review your request according to the current status of your order.

Before Order Processing

If your order has not entered processing or dispatch, we will check whether the requested modification or cancellation can be accommodated.

After Order Processing Begins

Once an order has entered processing or has been transferred to the shipping carrier, changes or cancellations may no longer be available through our standard procedures.

If the package has already been dispatched, you may submit a return request in accordance with our Return & Refund Policy.

If an eligible cancellation is approved after payment has been collected, an applicable refund will generally be issued through the original payment method.

Any mandatory cancellation or withdrawal rights provided by applicable consumer protection laws remain unaffected.

8. Shipping Methods and Charges

We currently provide two shipping options for eligible purchases.

Both shipping methods are available for all products in our store.

The applicable shipping charge is determined by the total value of your order.

8.1 Free Shipping

Orders totaling $39.00 or more qualify for Free Shipping under our current shipping arrangements.

The details are:

• Shipping Fee: $0.00.

• Minimum Order Amount: $39.00.

• Applicable Products: All products.

• Estimated Delivery Time: 10–15 business days.

8.2 Standard Shipping

For orders totaling $0.00–$38.99, Standard Shipping is available at the following rate:

• Shipping Fee: $5.99.

• Applicable Order Amount: $0.00–$38.99.

• Applicable Products: All products.

• Estimated Delivery Time: 10–15 business days.

8.3 Shipping Cost Summary

Shipping Method	Order Amount	Shipping Fee	Estimated Delivery
Free Shipping	$39.00 and above	Free	10–15 business days
Standard Shipping	$0.00–$38.99	$5.99	10–15 business days

The applicable shipping option and charge will be displayed during checkout before you complete your purchase.

Please review the final order summary carefully before submitting payment.

For additional details, please refer to our Shipping Policy.

9. Order Preparation and Delivery Estimates

After an order has been successfully submitted and the relevant verification procedures have been completed, it may enter the preparation and dispatch process.

Our current shipping options have an estimated delivery timeframe of 10–15 business days.

This is an estimated shipping timeframe rather than a guaranteed delivery date.

Order preparation and shipping transit are separate stages. Any applicable preparation time may be additional to the estimated shipping period.

Actual delivery schedules may vary depending on:

• The destination of the shipment.

• Shipping carrier operations.

• Transportation and logistics conditions.

• Weekends and public holidays.

• Customs inspections or clearance procedures, where applicable.

• Severe weather conditions.

• Unexpected logistical disruptions.

• Other circumstances beyond our reasonable control.

We make reasonable efforts to arrange order fulfillment and shipment as efficiently as possible.

For complete delivery information, please review our Shipping Policy.

10. Customer Information and Delivery Addresses

Customers must provide accurate and complete information when placing an order.

This may include:

• Full recipient name.

• Email address.

• Telephone number, where required.

• Complete delivery address.

• Apartment, building, or unit number, where applicable.

• City and state or province.

• Postal or ZIP code.

• Country or region.

Incomplete or inaccurate information may result in delivery delays or unsuccessful delivery attempts.

If you discover an error in your order information after checkout, please contact us immediately.

We will check whether the requested correction can be made based on the current order status.

Once an order has entered processing or has been transferred to the shipping carrier, changes to delivery information may no longer be possible through our standard procedures.

Customers are encouraged to review all submitted information carefully before completing their purchases.

11. Taxes, Duties, and Additional Charges

Depending on the destination and applicable regulations, purchases or shipments may be subject to taxes, customs duties, import charges, or other government-imposed fees.

The applicable requirements may vary according to the destination and relevant authorities.

Any charges applicable to your transaction will be handled in accordance with the information presented during checkout and the laws governing the relevant purchase or shipment.

Customers are encouraged to review applicable import requirements before placing an order.

12. Returns and Refund Eligibility

We aim to provide clear and accessible after-sales arrangements for eligible purchases.

Customers may request a return within 30 calendar days after delivery, subject to the applicable conditions in our Return & Refund Policy.

For standard personal preference returns, products should generally remain unused and in their original condition, with the relevant return requirements satisfied.

The following arrangements apply to different return situations.

12.1 Personal Preference Returns

If you decide that a product is no longer suitable or wish to return an eligible item for personal reasons, you may submit a return request within the applicable return period.

Customers are responsible for the applicable return shipping costs for eligible returns resulting from a change of mind or personal preference.

12.2 Damaged or Defective Products

If a product arrives damaged or has a qualifying defect, please contact our customer service team for assistance.

When a return is required because of a qualifying damaged or defective product issue, ivrune covers the applicable return shipping costs.

12.3 Incorrect Products

If an incorrect item is supplied due to an error on our part, please contact us so that we can review the issue.

When a return is required because an incorrect product was supplied due to an error on our part, ivrune covers the applicable return shipping costs.

12.4 Return Authorization

All returns require prior authorization from our customer service team.

Please contact us before sending any product back.

Once your request has been reviewed and approved, we will provide the designated return address and the relevant shipping instructions.

Please do not send returned products to our business address unless our customer service team has specifically confirmed that it is the appropriate return destination.

13. Refund Processing and Payment Method

For approved returns, refunds are generally processed within 5–10 business days after the returned product has been received and inspected.

The processing period begins after the returned product has arrived at the designated return destination and the applicable inspection has been completed.

Approved refunds are generally issued through the original payment method used for the purchase.

Please note that the time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Additional time may be required after we have initiated the refund.

If the refund does not appear after the expected processing period, please contact your payment provider or our customer service team.

For further information about return conditions and refund procedures, please refer to our Return & Refund Policy.

14. Exchanges and Replacement Requests

If you receive an item that is damaged, defective, or different from the product ordered, please contact our customer service team.

Depending on the circumstances, an appropriate resolution may include:

• An authorized return.

• A replacement product.

• A refund.

• Another suitable remedy.

Exchange or replacement requests may depend on product availability and the circumstances of the original transaction.

Our team will review the information provided and explain the available options.

Any mandatory replacement, repair, or refund rights under applicable consumer protection laws remain unaffected.

15. Incorrect, Damaged, or Incomplete Orders

We encourage customers to check their purchases after delivery.

If you receive an incorrect, damaged, defective, or incomplete order, please notify our customer service team.

To help us review your request, please provide:

• Your order number.

• The email address used during checkout.

• A description of the issue.

• Photographs or videos of the affected product.

• Photographs of the packaging, where relevant.

Our team will review the submitted information and provide appropriate guidance.

For qualifying damaged or defective products and incorrectly supplied items, ivrune covers the applicable return shipping costs when a return is required.

16. Unavailable Products and Unfulfilled Orders

Product availability may change due to inventory conditions or other operational circumstances.

If an item becomes unavailable after an order has been submitted and we cannot fulfill the purchase, we will contact the affected customer.

Where payment has already been collected, an applicable refund will generally be arranged through the original payment method.

We aim to communicate relevant order issues clearly and handle affected transactions in accordance with applicable laws.

17. Customer Support and Purchase Inquiries

If you have questions about a product, order, payment, shipping arrangement, return, or refund, please contact our customer service team.

For more efficient assistance, please include:

• Your full name.

• Your order number, if applicable.

• The email address used during checkout.

• The relevant product name.

• A brief explanation of your inquiry.

• Supporting photographs or documents, where necessary.

Please avoid including passwords or complete payment card details in your communications.

Our team will review your inquiry and provide appropriate assistance.

18. Consumer Protection Rights

These Terms of Purchase describe our standard purchasing and after-sales arrangements.

They are intended to operate alongside applicable consumer protection laws and regulations.

Nothing in these Terms is intended to exclude, restrict, or replace mandatory legal rights or remedies available to customers.

Depending on the applicable laws, these rights may include:

• Rights relating to defective or faulty products.

• Rights relating to incorrectly supplied goods.

• Statutory cancellation or withdrawal rights.

• Refund and replacement entitlements.

• Other mandatory consumer protections.

If any provision of these Terms conflicts with a mandatory legal requirement, the relevant legal requirement will prevail to the extent of the conflict.

Customers retain all rights and remedies that cannot legally be waived or restricted.

19. Changes to These Terms

We may revise these Terms of Purchase from time to time to reflect changes in our purchasing procedures, payment arrangements, shipping services, after-sales processes, or applicable legal requirements.

Any revised version will be published on this page together with an updated Last Updated date.

We encourage customers to review these Terms periodically to remain informed about the conditions governing purchases through our store.

Any changes will be handled in accordance with applicable laws and existing contractual obligations.

20. Contact Information

If you have questions about these Terms of Purchase or need assistance with an existing order, please contact us through the official channels below.

Brand Name: ivrune

Legal Company Name: Shenzhen Jinjia Network Technology Co., Ltd.

Customer Service Email: service@ivrune.com

Business Phone: +86-755-86311053

Business Address:

Room 1727, Building 2, Yuanyang Binhai Mansion, No.4359 Dongbin Road, Lilin Community, Nanshan Subdistrict, Nanshan District, Shenzhen City, Guangdong Province, China.

For order-related inquiries, please include your order number and the email address used during checkout.

Please note that the business address above is provided for company identification and general correspondence. It is not necessarily the designated destination for returned products.

All returns must first be authorized by our customer service team. The appropriate return address will be provided after your request has been reviewed and approved.

Thank you for choosing ivrune. We appreciate your trust and look forward to providing a convenient and transparent purchasing experience.